Mark Brenner
About Mark Brenner
Mark Brenner is a Technical Account Manager at OneTrust, where he has worked since 2021. He has a strong background in customer relationship management and enterprise software, along with extensive experience in technical account management.
Work at OneTrust
Mark Brenner has been employed at OneTrust as a Technical Account Manager since 2021. In this role, he leverages his extensive experience in customer relationship management and enterprise software to enhance client satisfaction and ensure effective software implementation. His responsibilities include managing technical accounts and providing support to clients, which aligns with his background in requirements analysis.
Previous Experience
Before joining OneTrust, Mark Brenner worked at Reflexis Systems, Inc. as Global Support Team Lead from 2006 to 2021. In this position, he led a team focused on providing global support, contributing to the company's customer service objectives. Prior to that, he served as a Department Manager at Best Buy from 1998 to 2003, where he gained valuable experience in retail management and customer service.
Education and Expertise
Mark Brenner studied at Kennesaw State University - Michael J. Coles College of Business, where he earned a Bachelor of Business Administration (BBA) in Marketing with a focus on professional sales from 1996 to 2000. He also holds certifications in CIPP/E and CIPM, which demonstrate his expertise in privacy and information management, further enhancing his qualifications in the technical account management field.
Skills and Competencies
Mark Brenner possesses strong skills in requirements analysis and software implementation. These competencies are essential for effectively managing technical accounts and ensuring that client needs are met. His background in customer relationship management complements these skills, enabling him to build and maintain positive relationships with clients.