Pamela Wells
About Pamela Wells
Pamela Wells is a Technical Account Manager at OneTrust, with a strong background in customer success and program management. She holds multiple certifications in privacy and compliance and has a diverse work history across various roles in health and fitness, customer service, and account management.
Current Role at OneTrust
Pamela Wells serves as a Technical Account Manager at OneTrust, a position she has held since 2021. In this role, she leverages her extensive background in operations to enhance client management and project management. Her comprehensive understanding of program design and implementation supports her effectiveness in managing technical accounts and ensuring client satisfaction.
Previous Experience at athenahealth
Pamela Wells worked at athenahealth in two capacities. She served as a Customer Success Manager from 2019 to 2021 for two years, followed by a position as Senior Customer Success Manager for six months in 2021. In these roles, she focused on enhancing customer experiences and ensuring the successful adoption of athenahealth's services.
Background in Corporate Sports Unlimited
Pamela Wells held multiple roles at Corporate Sports Unlimited. She worked as a Membership and Program Coordinator from 2014 to 2016 for two years, where she managed membership services and program development. Additionally, she served as a Personal Trainer & Group Fitness Instructor from 2014 to 2019 for five years, and later as General Manager from 2016 to 2019 for three years, overseeing operations and staff.
Education and Certifications
Pamela Wells holds an Associate of Arts (A.A.) in Liberal Arts and Sciences/Liberal Studies from Dean College, which she completed from 2008 to 2010. She furthered her education by earning a Bachelor of Science (B.S.) in Health Promotion from Coastal Carolina University from 2010 to 2012, and a Master of Business Administration (MBA) from the University of Georgia - Terry College of Business from 2018 to 2020. She also holds certifications in CIPP/E, CIPM, and GRCP, indicating her expertise in privacy, information management, and governance, risk, and compliance.
Internship Experience at University of South Carolina
In 2012, Pamela Wells completed a three-month internship as a Community Wellness Research Intern at the University of South Carolina. This experience provided her with insights into community health initiatives and research methodologies, contributing to her professional development in wellness and health promotion.