Sam Jung
About Sam Jung
Sam Jung is a Pod Lead and Application Support Engineer at OneTrust, where he focuses on debugging privacy software and providing custom HTML/CSS code for clients. He holds a Bachelor's degree in Computer Science from Emory University and has previous experience in various customer service and engineering roles.
Work at OneTrust
Sam Jung currently holds the position of Pod Lead - Application Support Engineer at OneTrust, where he has worked since 2021. In this role, he is part of the Cookie Compliance team, focusing on debugging and resolving issues related to privacy software. He is responsible for providing custom HTML/CSS code for clients' cookie banners, which is a critical aspect of ensuring compliance with privacy regulations. His efforts have contributed to achieving a 95% customer satisfaction score through efficient resolution workflows in collaboration with the product team.
Education and Expertise
Sam Jung studied at Emory University from 2017 to 2021, where he earned a Bachelor's degree in Computer Science. This educational background has equipped him with the technical skills necessary for his role in application support and software development. Prior to Emory, he attended Stuyvesant High School from 2013 to 2017, which is known for its rigorous academic curriculum.
Background in Software Development
Before joining OneTrust, Sam Jung gained experience as a Software Engineer Intern at Flow Agents Startup from 2020 to 2021. During this five-month internship in California, he developed practical skills in software engineering. Additionally, he worked as a waiter and host at Gari Of Sushi in Tribeca for three months in 2018 and as a barista at Paris Baguette America in Times Square for another three months in the same year.
Personal Interests
In his free time, Sam Jung engages in side projects to explore different frameworks and libraries, enhancing his programming skills. He also enjoys playing online chess and is active on the platform 'chess.com' under the ID 'smallgiant1'. These activities reflect his commitment to continuous learning and personal development.