Sandeep U.
About Sandeep U.
Sandeep U. is a Manager of Support at OneTrust in London, England, with a background in technical support spanning over two decades. He has held various positions in notable companies and possesses certifications in information privacy and product ownership.
Current Role at OneTrust
Sandeep U. serves as the Manager of Support at OneTrust, a position he has held since 2022. Based in London, England, he leads a team of eight or more individuals. In this role, he is responsible for overseeing support operations and ensuring that targets are consistently met. His leadership is focused on improving best practices within the support team.
Previous Experience at OneTrust
Before his current role, Sandeep U. worked at OneTrust as the Technical Team Lead for Application Support from 2019 to 2022. During this three-year tenure, he contributed to the enhancement of technical support processes and team performance in London, Greater London, United Kingdom.
Career Background in Technical Support
Sandeep U. has extensive experience in technical support, having worked in various roles across multiple companies. He served as a Lead Technical Support Engineer at Matterport from 2017 to 2019 and as a Technical Support Engineer at Synel Industries UK from 2014 to 2017. His career began at America Online as an Application Support Engineer from 2002 to 2003, followed by a role at Cypress Semiconductor Corporation from 2003 to 2007.
Education and Certifications
Sandeep U. holds a Master's degree in Electronics from the University of the West of England. He also possesses professional certifications, including Certified Information Privacy Manager (CIPM) and Certified Scrum Product Owner (CSPO), which enhance his expertise in privacy management and agile methodologies.
Management Skills and Team Leadership
In his current position, Sandeep U. demonstrates excellent management skills and the ability to work with minimal supervision. His experience includes leading teams and implementing strategies that improve operational efficiency and team dynamics.