Sebastian Klein
About Sebastian Klein
Sebastian Klein is a Customer Success Operations Analyst and Gainsight Administrator currently working at OneTrust in Berlin, Germany. He has held various roles in customer success and operations across multiple companies, including byrd technologies GmbH and Planetly by OneTrust.
Current Role at OneTrust
Sebastian Klein currently holds the position of Customer Success Operations Analyst and Gainsight Administrator at OneTrust. He has been in this role since 2022, contributing to customer success initiatives and operational efficiency within the organization. His responsibilities include managing customer success processes and utilizing Gainsight to enhance customer engagement and satisfaction.
Previous Experience at Planetly by OneTrust
Before joining OneTrust, Sebastian Klein worked at Planetly by OneTrust as a Customer Success Operations Analyst for four months in 2022. Prior to that, he served as a Senior Sustainability Support Specialist at the same company from 2021 to 2022. His experience at Planetly involved supporting sustainability initiatives and ensuring customer success in a rapidly evolving sector.
Experience at byrd technologies GmbH
Sebastian Klein has significant experience at byrd technologies GmbH, where he worked as a Senior Customer Success Manager from 2020 to 2021. He also held the position of Customer Care Consultant at the same company from 2019 to 2020. His roles focused on enhancing customer relationships and providing effective support to clients in the logistics sector.
Early Career Background
Sebastian Klein's early career includes a variety of roles in different industries. He worked as a Computer Numerical Control Machinist at PINTSCH BUBENZER GmbH from 2006 to 2013 and as a Tool and Die Maker at Montaplast GmbH from 2001 to 2005. Additionally, he gained experience in the food delivery industry as a Bike Courier and Customer Service Representative at Deliveroo from 2016 to 2019.