Seth Rikard
About Seth Rikard
Seth Rikard serves as the Customer Success Team Lead at OneTrust in Atlanta, Georgia, where he has worked since 2021. With a diverse background in customer success, operations, and communication, he holds multiple certifications in privacy and data protection and has studied at prestigious institutions including the University of Oxford.
Work at OneTrust
Seth Rikard has been serving as the Customer Success Team Lead at OneTrust since 2021. In this role, he is responsible for overseeing customer success initiatives and ensuring client satisfaction. Prior to this position, he worked as a Customer Success Consultant and later as a Senior Customer Success Consultant at OneTrust. His cumulative experience at OneTrust spans three years, during which he has contributed to enhancing customer engagement and support strategies.
Professional Background
Seth Rikard has a diverse professional background that includes roles in various sectors. Before joining OneTrust, he worked at The Reynolds and Reynolds Company as a Senior Solutions Specialist for six years. He also held positions at CITADEL BROADCASTING CO as a Morning Show Co-Producer and at Thrive Weight Loss, LLC as Manager of Operations. His experience extends to working in the NGO sector with Operation Mobilization in Ecuador, showcasing his adaptability across different environments.
Education and Expertise
Seth Rikard's educational background includes studies at the University of Oxford, where he focused on Theological Studies and earned a Post-Grad CTPS. He also holds a Bachelor of Arts in Journalism and a Bachelor of Arts in International Relations and Affairs from The University of Georgia. Additionally, he obtained an Associate of Science with a concentration in Business from Young Harris College. His certifications in FIP, CIPP/E, CIPM, and GRCP reflect his expertise in privacy and data protection.
Communication and Leadership Skills
Seth Rikard is recognized for his effective communication skills and ability to adapt to various work environments. He is identified as an ENFJ personality type, known for strong leadership and people skills. His Enneagram Type 9 classification, 'The Peacemaker,' indicates a focus on harmony and mediation, which enhances his capability to foster positive relationships in professional settings.
Bilingual and Cultural Experience
Seth Rikard possesses bilingual skills and has significant experience living and working in Latin and European cultures. This cultural exposure contributes to his ability to navigate diverse work environments and engage effectively with a wide range of stakeholders. His operational and strategic experience across different sectors further enhances his versatility in customer success roles.