Tomoya Iinuma
About Tomoya Iinuma
Tomoya Iinuma is a Sales Engineer currently working at OneTrust in Melbourne, Australia, with a strong background in data analysis and extensive experience in managing relationships with global IT clients. He has held various roles at IBM and SOTI, accumulating over 20 years of experience in the technology sector.
Work at OneTrust
Tomoya Iinuma has been employed at OneTrust as a Sales Engineer since 2020. In this role, he utilizes his expertise in data analysis and client relationship management to support the sales process. His responsibilities include understanding client needs and providing tailored solutions that align with OneTrust's offerings. His tenure at OneTrust has allowed him to leverage his technical skills and industry experience to enhance service delivery.
Previous Experience at IBM
Tomoya Iinuma has a significant history with IBM, where he held multiple roles over several years. He served as an ANZ Service Planning Representative from 2013 to 2014 in Melbourne, and as a Project Management Office (PMO) Leader from 2014 to 2016. His earlier positions included being a PC and Printer Product Specialist from 2000 to 2006 and a PMO from 2006 to 2010, both in Brisbane. Additionally, he worked as a Managed Vendor Solution Designer from 2010 to 2013 in Melbourne.
Experience at SOTI
Before joining OneTrust, Tomoya Iinuma worked at SOTI as a Level 3 Pre and Post Technical Engineer from 2016 to 2020 in Melbourne. In this capacity, he provided advanced technical support and managed complex client issues, contributing to improved service quality. His role involved coordinating operations and ensuring effective communication with clients across various regions.
Education and Expertise
Tomoya Iinuma possesses advanced skills in data analysis, data mining, and SQL Query, DB2, and Excel. He holds a Six Sigma Black Belt certification, which demonstrates his proficiency in quality management and process improvement. His bilingual capabilities in Japanese and English enable him to communicate effectively with diverse stakeholders, enhancing his professional interactions.
Achievements in Quality Assurance and Risk Management
Tomoya Iinuma has accumulated seven years of experience in quality assurance and risk management. He has been involved in billing and invoice processes for a decade and has developed business solution designs for global deals over a span of seven years. His extensive experience includes managing relationships with multi-million dollar global IT commercial clients, focusing on finance assessment related to revenue and profit.