Ugochukwu Karl Eze
About Ugochukwu Karl Eze
Ugochukwu Karl Eze is a Senior Customer Success Manager with a diverse background in software and business development. He has worked at OneTrust and Five Thousand Miles, S.A., and emphasizes continuous learning and stakeholder management in his professional approach.
Current Role as Senior Customer Success Manager
Ugochukwu Karl Eze currently serves as a Senior Customer Success Manager at OneTrust, a position he has held since 2023. In this role, he utilizes his extensive background in customer success to enhance client relationships and drive satisfaction. His experience in the technology sector allows him to effectively address customer needs and implement strategic solutions.
Previous Experience at OneTrust
Eze worked at OneTrust from 2021 to 2023, initially as a Technical Application Support Engineer for one year, followed by a role as a Customer Success Manager for another year. His time at OneTrust provided him with valuable insights into customer support and success strategies within a technology-focused environment.
Background in Business Development
Before joining OneTrust, Eze was employed as a Business Development Executive at Five Thousand Miles, S.A. from 2017 to 2018 in Lisbon, Portugal. This role contributed to his understanding of market dynamics and customer engagement, skills that he later applied in his customer success roles.
Educational Qualifications
Eze holds a Bachelor of Science in Computer Science from The University of Sheffield, where he studied from 2012 to 2016. He furthered his education with a Master's degree in Digital Business from the University of Westminster, completing his studies in 2019. His educational background supports his dual expertise in software development and business development.
Professional Philosophy and Interests
Eze emphasizes the importance of continuous learning and humility in both personal and professional growth, quoting Bridget Burns to highlight this belief. He is also a 'Third Culture Kid,' which enhances his adaptability and innovative thinking. In his spare time, he enjoys reading about political science and investment strategies.