Andy Freeman
About Andy Freeman
Andy Freeman serves as the Director of IT at Onfido, where he has worked since 2022. He has extensive experience in IT support and management, having held various roles within the company and previously at other organizations.
Work at Onfido
Andy Freeman has served as the Director of IT at Onfido since 2022, contributing to the company's IT strategy and infrastructure management. Prior to this role, he held multiple positions within the organization, including IT Support Lead from 2019 to 2022 and IT Engineer from 2016 to 2019. In these roles, he managed IT support for nearly 200 staff members during a period of significant growth. He oversees the IT operations for Onfido's main London office and its international locations, ensuring effective management of a fleet of approximately 650 Macs and 30 Ubuntu Linux devices.
Education and Expertise
Andy Freeman studied at the University of Brighton, where he earned a degree in Computing (Networked Systems) from 2008 to 2011. His educational background has provided him with a solid foundation in IT principles and practices. He is a Jamf Certified Tech, which demonstrates his specialized skills in managing Apple devices. His expertise extends to conducting audits for compliance with standards such as ISO 27001, SOC2, and SOX, showcasing his knowledge in regulatory requirements and IT governance.
Background in IT Support
Before joining Onfido, Andy Freeman gained valuable experience in IT support roles. He worked as an IT Support Technician at Varndean School from 2012 to 2014 and as a Support Specialist at Jayex Technology from 2015 to 2016. These positions allowed him to develop his technical skills and customer service abilities, laying the groundwork for his future roles in IT management.
IT Management Responsibilities
In his role as Director of IT at Onfido, Andy Freeman is responsible for creating IT policies and managing assets, which contribute to the strategic IT framework of the organization. He oversees the management of office infrastructure and ensures the smooth operation of IT systems across multiple international offices. His proficiency in various IT tools and platforms, including AWS, Cisco Meraki, and Darktrace, highlights his broad technical skill set and ability to adapt to evolving technology needs.