Fatima Jamil
About Fatima Jamil
Fatima Jamil is an Operation Executive with significant experience in customer service and administration. She has worked at various organizations, including BPO and Onfido, and holds a Master's degree in Journalism and Mass Communication.
Work at Onfido
Fatima Jamil has been employed at Onfido as an Operation Executive since 2021. In this role, she is responsible for various operational tasks that contribute to the company's efficiency and effectiveness. Her tenure at Onfido has extended for three years, during which she has gained experience in managing operational processes.
Professional Experience
Prior to her current position, Fatima worked at BPO as a Senior Executive in Customer Service since 2019, accumulating five years of experience in the field. She also served as a Programming Intern at Radio City India in 2018, where she performed voice-over work and managed daily show content. Additionally, she held roles at TS-Connexions, where she handled cash and accounts details, and at KRV Healthcare & Physiotherapy Private Limited as an Executive Assistant.
Education and Expertise
Fatima Jamil completed her Bachelor's in Journalism and Mass Communication at Maulana Mazharul Haque Arabic & Persian University, Patna, from 2012 to 2015. She further pursued a Master's degree in the same field at the same university from 2015 to 2018. Earlier, she achieved her Intermediate Vocational in Office Management from Government Girls High School Lalabahadur Shastrinagar Patna and completed her Matriculation at Phulwari Sharif High School Patna.
Internship Experience
During her internship at Radio City 91.1 FM, Fatima Jamil contributed significantly by performing voice-over work for an Eid advertisement and a new jingle. She also managed the daily show content and calendar, showcasing her ability to handle multiple tasks in a fast-paced environment. This experience provided her with foundational skills in media and communication.
Administrative Skills
Fatima has demonstrated strong administrative skills throughout her career. While working as an Admin Executive at TS-Connexions, she maintained income and expenses records and handled cash and accounts details. Additionally, as an Office Assistant cum Technical Head at KRV Healthcare & Physiotherapy, she maintained up-to-date stock registers and office manuals, ensuring smooth operational flow.