Francesca Gaunard (She/Her)
About Francesca Gaunard (She/Her)
Francesca Gaunard is a Technical Writing Lead at Onfido, where she has worked since 2021. She has extensive experience in technical writing and UX writing, having held positions at various companies including Primer, Firefly Learning, and Checkout.com.
Current Role at Onfido
Francesca Gaunard serves as the Technical Writing Lead at Onfido, a position she has held since 2021. In this role, she oversees the creation and management of technical documentation, ensuring clarity and accessibility for users. Her leadership in technical writing contributes to the overall effectiveness of Onfido's communication strategies.
Previous Experience in Technical Writing
Francesca has extensive experience in technical writing, having worked at several organizations. She was a Senior Technical Writer at Checkout.com from 2019 to 2020 and previously held the same position at the same company for four months in 2018. She also worked as a Technical Writer at GENTRACK UK LIMITED from 2017 to 2018 and at Firefly Learning from 2015 to 2016. Her early career included a role as a UX Writer at Primer for four months in 2021.
Education and Academic Background
Francesca Gaunard holds multiple degrees in language and documentation studies. She earned a Bachelor of Arts (BA) in LEA Anglais-Espagnol from Université Denis Diderot (Paris VII) between 2008 and 2011. She later completed a Master of Arts (M.A.) in Métiers de la Traduction at Université Michel de Montaigne (Bordeaux 3) from 2012 to 2013. Additionally, she obtained another Master of Arts (M.A.) in Conception de Documentation Multilingue et Multimédia (CDMM) from Université Denis Diderot (Paris VII) from 2011 to 2012 and again from 2014 to 2015.
Early Career and Apprenticeship
Francesca began her professional journey as an Information Developer (Apprentice) at IBM France from 2014 to 2015. This role provided her with foundational skills in technical writing and documentation. She also worked as a Translator at New York Habitat for two months in 2011, which contributed to her language proficiency and understanding of cross-cultural communication.