Noel Sison
About Noel Sison
Noel Sison serves as the Vice President and Global Head of Renewals at Onfido, where he has worked since 2021. He has extensive experience in customer success and renewals, having held leadership positions at several technology companies, including Riverbed Technology and Oracle.
Current Role at Onfido
Noel Sison serves as the Vice President & Global Head of Renewals at Onfido, a position he has held since 2021. In this role, he is responsible for developing strategies that enhance customer retention and renewals. He plays a significant role in aligning Onfido's renewal processes with the company's mission of fostering a more open world through secure identity verification. Sison leads a dedicated team focused on ensuring customer success during their digital transformation journeys.
Previous Experience in Customer Success
Prior to his current role, Noel Sison worked at Anaplan as Senior Director of Customer Success Global Renewals from 2019 to 2021. He also held positions at Riverbed Technology, where he served as Director of AMERICAS Renewals for seven months in 2018 and as Senior Manager of AMERICAS Renewals Sales from 2016 to 2018. His experience in these roles contributed to his expertise in customer success and renewals.
Career at Oracle
Noel Sison spent a significant portion of his career at Oracle, where he held various roles from 2008 to 2016. He served as Sr. Regional Manager for North America Support Sales and later as Director of North America Support Sales. His tenure at Oracle provided him with extensive experience in sales and customer support, which has informed his subsequent roles in renewals and customer success.
Education and Academic Background
Noel Sison studied Political Science at San Diego State University, where he earned a Bachelor of Arts degree. He also completed his secondary education at Junipero Serra High School. His academic background has contributed to his analytical skills and understanding of customer dynamics in the technology sector.