Tamara Cassiani
About Tamara Cassiani
Tamara Cassiani is a Product Operations Manager at Onfido, where she has worked since 2019. She has a background in project management and retail, with previous roles at Confcommercio-Imprese per l'Italia and Primark.
Current Role at Onfido
Tamara Cassiani serves as the Product Operations Manager at Onfido, a position she has held since 2019. In this role, she is responsible for overseeing product operations and ensuring efficient documentation processes. She focuses on knowledge management and is involved in creating Standard Operating Procedures (SOPs) that enhance operational efficiency. Additionally, she engages in product analysis to identify areas for improvement, contributing to the overall effectiveness of the product offerings.
Previous Experience at Onfido
Before her current role, Tamara Cassiani worked at Onfido as a Service Manager from 2016 to 2019. During her tenure, she managed service operations and contributed to the development of service strategies. Her experience in this position laid the groundwork for her subsequent role in product operations, allowing her to leverage her skills in managing and improving service delivery.
Experience at Confcommercio-Imprese per l'Italia
Tamara Cassiani worked at Confcommercio-Imprese per l'Italia from 2008 to 2015, where she held multiple roles, including Project Manager and Coordinator. During her seven years in the Pesaro Urbino Area of Italy, she was responsible for managing various projects and coordinating activities. Additionally, she served as a Tutor for six months in 2008, providing guidance and support in her field.
Retail Experience at Primark
In 2016, Tamara Cassiani gained retail experience as a Retail Assistant at Primark in London, United Kingdom. She worked in this role for seven months, where she contributed to customer service and store operations. This experience added to her diverse skill set, enhancing her understanding of product operations from a retail perspective.
Education and Expertise
Tamara Cassiani earned her Bachelor's degree in Public Relations, Advertising, and Applied Communication from Università degli Studi di Urbino Carlo Bo. Her educational background provides a strong foundation for her work in product operations and management. Her expertise includes knowledge management, product documentation processes, and the creation of Standard Operating Procedures (SOPs), which are essential for enhancing operational efficiency.