Erin (Barrientos) Pippins
About Erin (Barrientos) Pippins
Erin (Barrientos) Pippins serves as the Senior Vendor Services Coordinator at Onit, where she has worked since 2022. With a background in education from Texas Lutheran University, she coordinates communication between law firms and clients, oversees product improvements, and supports legal e-billing users.
Work at Onit
Erin Pippins has been with Onit since 2019, initially serving as an Executive Assistant. In 2020, she transitioned to the role of Law Firm Coordinator, where she has coordinated communication between over 4,000 law firms and their respective clients to enhance system efficiency. In 2022, she advanced to the position of Senior Vendor Services Coordinator. In this role, she is responsible for implementing, training, and supporting users of the legal e-billing product, BillingPoint. Additionally, she handles vendor pricing, monthly revenue tasks, and foreign tax documents, contributing to the overall operational efficiency of the organization.
Education and Expertise
Erin Pippins studied at Texas Lutheran University from 2011 to 2015, where she focused on Education. This educational background has equipped her with skills that are applicable in her current roles, particularly in developing training programs and materials. Her expertise includes coordinating communication, managing vendor services, and supporting legal e-billing systems, demonstrating her capability in both educational and operational contexts.
Background
Before joining Onit, Erin Pippins worked at the YMCA of Greater Houston as the Youth Development Program Director from 2011 to 2019. In this position, she was responsible for overseeing youth programs, which involved developing training and support materials. Her experience at the YMCA provided her with a solid foundation in program management and user support, which she has applied in her subsequent roles at Onit.
Achievements
In her current role as Senior Vendor Services Coordinator at Onit, Erin Pippins initiates and oversees product improvement suggestions to the product development team. She develops training programs and materials to assist users in identifying potential issues during system use. Her contributions to enhancing system efficiency and user support reflect her commitment to improving operational processes within the organization.