Jay Ar Haro
About Jay Ar Haro
Jay Ar Haro is a Lead Support Analyst currently employed at Onit in Houston, Texas. He has a background in computer information systems and has held various support roles in the tech industry since 2018.
Current Role at Onit
Jay Ar Haro serves as the Lead Support Analyst at Onit, a position he has held since 2024. In this role, he is responsible for overseeing support operations, ensuring that client inquiries are addressed effectively. His experience in support roles within the organization has equipped him with the necessary skills to lead a team and enhance service delivery.
Previous Experience at Onit
Prior to his current role, Jay Ar Haro worked at Onit as a Senior Support Analyst from 2023 to 2024. He also held the position of Support Analyst from 2020 to 2023. During his tenure, he contributed to the development of support processes and improved customer satisfaction through effective problem resolution.
Experience at H-E-B
Jay Ar Haro worked at H-E-B as a Checker from 2018 to 2020 in the Houston, Texas Area. His responsibilities included managing transactions and providing customer service. This experience helped him develop strong interpersonal skills and a customer-focused approach.
Education and Qualifications
Jay Ar Haro studied at the University of Houston, where he earned a Bachelor of Science in Computer Information Systems from 2017 to 2020. He also attended San Jacinto College, obtaining an Associate of Science in Computer Science from 2015 to 2017. His educational background provides a solid foundation for his career in support analysis.