Lauren Case
About Lauren Case
Lauren Case is a Senior Revenue Operations Analyst at Onit, where she utilizes her analytical and communication skills to enhance revenue operations. With a background in sales support and administration, she aims to advance her career while contributing to Onit's mission.
Work at Onit
Lauren Case serves as a Senior Revenue Operations Analyst at Onit since 2022. In this role, she combines her analytical and communication skills to manage revenue operations effectively. She collaborates with the operations team to enhance customer service and promote a positive work environment. Additionally, she acts as a Salesforce administrator, optimizing the system for the sales team and providing necessary training and support. Her focus is on leveraging her experience to help Onit achieve its vision and mission.
Previous Experience in Sales Operations
Before joining Onit, Lauren Case worked at What If Media Group as a Sales Operations Support Specialist from 2021 to 2022. In this remote position, she contributed to sales operations for a duration of ten months. Prior to that, she served as a Sales Administrative Assistant at Premier Wireless of Texas from 2019 to 2021. Her experience in these roles has equipped her with valuable skills in sales support and operations management.
Education and Expertise
Lauren Case studied at the University of Houston, where she earned a Bachelor's degree in English Creative Writing from 2017 to 2022. Her educational background has provided her with strong communication skills, which she applies in her current role in revenue operations. She is dedicated to continuous learning and aims to leverage her skills and experience to advance her career in the field.
Background in Customer Service
Lauren began her career in customer service as a Receptionist at Kinetix Health and Fitness, LLC from 2017 to 2018. This role helped her develop foundational skills in customer interaction and service delivery. Her commitment to providing excellent customer service continues to be a key aspect of her professional approach.
Professional Development Goals
Lauren Case is passionate about learning new skills and technologies to enhance her performance and contributions to Onit. She aims to continuously improve her expertise in revenue operations, which aligns with her career advancement goals. Her proactive approach to professional development reflects her commitment to her role and the organization.