Paige Edwards
About Paige Edwards
Paige Edwards serves as the Director of Customer Experience at Onit, where she has worked since 2020. She has extensive experience in operations and project management, having held various roles at Datacert, Paymetric, and All American Youth Football & Drill Team.
Current Role at Onit
Paige Edwards serves as the Director of Customer Experience at Onit, a position she has held since 2020. In this role, she focuses on enhancing customer interactions and ensuring satisfaction with Onit's services. She has been instrumental in centralizing data collection and improving notification systems for responsible parties using Onit solutions. Additionally, she contributed to the automation of manual, paper-intensive processes, which has enhanced efficiency and productivity across various departments.
Previous Experience at Onit
Prior to her current role, Paige Edwards worked at Onit as an Account Manager from 2018 to 2020. During her tenure, she played a key role in implementing Onit's App Builder platform, which empowers business users to create their own workflows without IT support. This initiative aimed to streamline processes and increase user autonomy within the organization.
Career at Datacert
Paige Edwards has extensive experience at Datacert, where she held multiple positions. She began as a Special Projects Coordinator in Intellectual Property from 2007 to 2008, followed by an Operations Analyst role from 2008 to 2012, and then served as Operations Manager from 2012 to 2014. Her work involved managing operations and contributing to various projects that supported the company's objectives.
Role at Paymetric, Inc.
From 2014 to 2018, Paige Edwards worked at Paymetric, Inc. as a Senior Project Manager. In this capacity, she managed projects that focused on improving payment processing solutions. Her role involved overseeing project timelines, coordinating with teams, and ensuring successful project delivery.
Leadership in Youth Sports
Paige Edwards served as President of All American Youth Football & Drill Team from 2022 to 2023 in Spring, Texas. In this leadership role, she was responsible for overseeing the organization and its activities, contributing to the development of youth sports in the community.