Derek Storbakken, MBA, P. Eng.
About Derek Storbakken, MBA, P. Eng.
Derek Storbakken is a Director of Service Delivery at Online Business Systems and has served as Chief Examiner at the Business Relationship Management Institute since 2015. He holds an MBA and various professional qualifications, with extensive experience in business analysis and consultancy.
Work at Online Business Systems
Derek Storbakken serves as the Director of Service Delivery at Online Business Systems, a position he has held since 2020. In this role, he oversees service delivery operations, ensuring that client needs are met effectively. His experience in service management and business analysis contributes to his ability to lead teams and implement strategies that enhance service quality.
Current Role at Business Relationship Management Institute
Since 2015, Derek has been a Chief Examiner and Knowledge Management Team Member at the Business Relationship Management Institute. In this capacity, he is responsible for evaluating candidates for the Business Relationship Management Professional (BRMP®) and Certified Business Relationship Manager (CBRM®) qualifications. His involvement includes contributing to the development of the BRM philosophy and discipline.
Professional Experience in Business Analysis
Derek has a background in business analysis, having worked as a Senior Business Analyst at H&R Block Canada from 2017 to 2020. His role involved analyzing business processes and providing insights to improve operational efficiency. Prior to that, he served as a Consultant at Service Management Art from 2011 to 2017, where he focused on service management strategies.
Educational Background
Derek Storbakken is pursuing a Master of Business Administration (M.B.A.) at Haskayne School of Business, which he began in 2014. He also holds a Bachelor of Science in Software Engineering with Distinction from the University of Calgary, which he started in 2003. His educational background supports his expertise in both technical and business domains.
Previous Roles in Academia and Consulting
Derek has held multiple roles at the University of Calgary, including Technical Specialist, Process Analyst, and Manager of Process Implementation from 2008 to 2011. His experience in academia complements his consulting roles, including his tenure as Senior Consultant and Education Operations Manager at Service Management Art from 2014 to 2017.