Jackie Patterson
About Jackie Patterson
Jackie Patterson is a Senior Business Analyst at Online Business Systems, where she has worked since 2010. She has extensive experience in business analysis, project management, and leadership, supported by a strong educational background in business and technology.
Work at Online Business Systems
Jackie Patterson has served as a Senior Business Analyst at Online Business Systems since 2010. Over the course of 14 years, she has contributed to various projects and initiatives, leveraging her expertise in business analysis to enhance organizational efficiency and client satisfaction.
Education and Expertise
Jackie Patterson holds an Associate's Certificate in Business Analysis from McMaster University, which she completed from 2008 to 2010. She also obtained Extension Certificates in Leadership Development and Strategic Management from Mount Royal University between 2014 and 2016. Additionally, she earned a Bachelor of Science in Computer Information Systems from DeVry Institute of Technology from 1994 to 1997.
Background
Before her tenure at Online Business Systems, Jackie Patterson worked as a Systems Analyst at TransCanada for one year from 1999 to 2000. She then spent a decade at Sierra Systems as a Business Analyst from 2000 to 2010, where she developed her analytical skills and industry knowledge.
Achievements in Project Management
Jackie Patterson has led several significant projects throughout her career. Notably, she oversaw the PIPELINK - Customer Experience project from November 2011 to April 2014, managing a team of three analysts. She also led the SWIFTLINK Mainline Contract Execution project since April 2019, focusing on agile methodologies for a Canadian multinational energy transportation company.
Contributions to Major Projects
Jackie Patterson contributed to the Contextual Optimization Platform as both a Business Analyst and Tester for a major North American energy company in late 2014 to early 2015. Additionally, she collaborated with a global professional services company on the Power Bill Check project from February 2017 to July 2018, providing business analysis services in an agile environment.