Marshall Cram
About Marshall Cram
Marshall Cram is the Director of Salesforce Practice at Online Business Systems, where he focuses on fostering relationships built on trust and innovation. He has extensive experience in Salesforce consulting and training, having held various roles at Aria Solutions and Salesforce over a career spanning more than a decade.
Current Role at Online Business Systems
Marshall Cram serves as the Director of the Salesforce Practice at Online Business Systems since 2019. In this role, he focuses on enhancing customer experiences and driving business results through the effective use of Salesforce. He emphasizes building relationships based on trust, equality, and openness to innovation with both team members and customers.
Professional Experience at Aria Solutions
Marshall Cram has extensive experience at Aria Solutions, where he held multiple positions over several years. He worked as a Systems Integrator from 2005 to 2009, then progressed to Senior Systems Integrator on the Advanced Solutions Team from 2009 to 2011. He continued to advance his career as a Senior Solutions Consultant from 2012 to 2013, and later as Manager of Solutions Consulting from 2013 to 2016. He also served as Director of Business Development for the Salesforce Practice in 2018 for a period of seven months.
Salesforce Expertise and Certifications
Marshall Cram has a strong background in Salesforce consulting and training. He is a Salesforce Certified Advanced Administrator, Salesforce Certified Administrator, and Salesforce Certified Platform App Builder. His expertise includes leveraging Salesforce to improve customer experiences and support business objectives. He has also emphasized the importance of Salesforce certification and collaboration with Salesforce partners.
Educational Background
Marshall Cram studied Computer Information Systems at DeVry University, where he earned a Bachelor of Science degree. Additionally, he has attended Trent University, furthering his educational pursuits.
Previous Role at Salesforce
Before his current position, Marshall Cram worked at Salesforce as a Lead Solution Engineer from 2016 to 2017 in Calgary. This role contributed to his extensive knowledge and experience in Salesforce solutions.