Abraham Catalan
About Abraham Catalan
Abraham Catalan is a Client Experience Specialist currently employed at OnPay in Atlanta, Georgia. He has previous experience in customer service and sales roles at Lemonade, Sherwin Williams Paints Kuwait, and The Home Depot, and holds a Bachelor of Business Administration in Economics from the University of Georgia.
Work at OnPay
Abraham Catalan currently holds the position of Client Experience Specialist at OnPay. He has been with the company since 2022, contributing to enhancing client interactions and overall customer satisfaction. His role involves addressing client needs and ensuring a positive experience with the company's services.
Previous Experience in Customer Experience
Before joining OnPay, Abraham Catalan worked as a Client Experience Specialist at Lemonade from 2021 to 2022. His responsibilities included managing customer inquiries and providing support to enhance user experience. Prior to that, he served as a Customer Service Associate at The Home Depot from 2018 to 2021, where he focused on assisting customers and resolving issues. He also gained experience as a Sales Associate at Sherwin Williams Paints Kuwait from 2016 to 2018.
Education and Expertise
Abraham Catalan earned a Bachelor of Business Administration (BBA) in Economics from the University of Georgia - Terry College of Business. His education spanned from 2016 to 2021, equipping him with foundational knowledge in business principles and economic theories, which he applies in his current role.
Background
Abraham Catalan has a diverse work history in customer service and sales. He began his career as a Sales Associate at Sherwin Williams Paints Kuwait, followed by a role at The Home Depot. His experience in these positions laid the groundwork for his later work in client experience at Lemonade and OnPay. He has worked primarily in Buford, Georgia, and Atlanta, Georgia.