Brandon Perry
About Brandon Perry
Brandon Perry is a Client Success Manager with a diverse professional background, including roles as a Technical Writer and Account Manager. He holds a Bachelor's in English and a Master's in Ministry, and is recognized for his ability to simplify complex information and maintain a sense of humor in high-pressure situations.
Current Role as Client Success Manager
Brandon Perry currently serves as a Client Success Manager at OnPay, a position he has held since 2023. In this role, he focuses on ensuring client satisfaction and success through effective communication and support. His responsibilities include managing client relationships and addressing their needs to enhance their experience with the company's services.
Previous Experience at OnPay
Before his current role, Brandon worked at OnPay as a Technical Writer from 2022 to 2023. During this year-long tenure, he contributed to the creation and refinement of technical documentation, ensuring clarity and accessibility for users. His experience in this position laid a strong foundation for his current responsibilities in client success.
Professional Background
Brandon has an extensive professional background that includes roles in various organizations. He worked as an Insurance Associate at Wright Financial Group LLC from 2016 to 2018. He also served as a Sr. Account Manager at Thread HCM from 2018 to 2021 and as an Account Manager at Proliant from 2021 to 2022. Additionally, he gained experience as a Data/Reporting Analyst at Hartsfield-Jackson Atlanta International Airport from 2014 to 2015.
Education and Expertise
Brandon holds a Bachelor's degree in English Language and Literature from the University of West Georgia, which he completed from 2007 to 2012. He furthered his education at Richmont Graduate University, where he earned a Master's degree in Ministry from 2012 to 2014. His academic background supports his strong editing and proofreading skills, which are essential in his professional roles.
Skills and Strengths
Brandon is known for his ability to simplify complex information for diverse audiences, a skill that is particularly valuable in his role as a Client Success Manager. He maintains a sense of humor and attention to detail, even in high-pressure situations. These qualities contribute to his effectiveness in enhancing client relationships and ensuring clear communication.