Natallia Lane Willams
About Natallia Lane Willams
Natallia Lane Williams serves as the North America Service Desk Manager at ON Semiconductor, a position she has held since 2017. With a background in systems technology and a Bachelor of Science in Applied Computing from Arizona State University, she has accumulated extensive experience in IT roles within the Phoenix, Arizona area.
Work at ON Semiconductor
Natallia Lane Williams has been serving as the North America Service Desk Manager at ON Semiconductor since 2017. In this role, she oversees service desk operations for the North American region, ensuring efficient support for users. Prior to her current position, she worked as the Systems Technician Regional Lead from 2015 to 2017, where she managed technical support and system maintenance. Her tenure at ON Semiconductor has spanned over seven years, contributing to various aspects of IT service management.
Education and Expertise
Natallia Lane Williams earned a Bachelor of Science (BS) degree in Applied Computing - Network & Distributed Processing from Arizona State University. Her studies took place from 2005 to 2012, providing her with a solid foundation in network systems and distributed computing. This academic background supports her technical roles in the IT field, particularly in her current management position.
Background in IT and Recreation
Before her roles at ON Semiconductor, Natallia Lane Williams gained experience in the IT field through various positions. She worked as an IT Intern/Volunteer at the City of Phoenix, Parks and Recreation IT Department from 2012 to 2013. Additionally, she served as a Recreation Leader for 12 years, from 2001 to 2013, where she engaged with the community. Her early career also included a part-time role as a User Technology Specialist from 2013 to 2014.
Career Progression
Natallia Lane Williams has demonstrated a steady career progression within the IT sector. After her initial role as a Recreation Leader, she transitioned into technology-focused positions, starting as a Systems Technician at ON Semiconductor from 2014 to 2015. Her advancement to Regional Lead and then to Service Desk Manager reflects her growing expertise and leadership in IT service management.