Ráchel šípošová
About Ráchel šípošová
Ráchel šípošová is a Global Customer Manager at onsemi, where she has worked since 2021. She has a background in Spanish Language and Literature and has experience in project leadership, customer service, and managing global escalations.
Work at Onsemi
Ráchel šípošová has been employed at Onsemi since 2017. She began her career as a Customer Service Representative, where she worked for three years until 2020. Following this role, she transitioned to the position of Product Owner for a period of ten months. In 2021, she advanced to the role of Global Customer Manager, where she has been for three years. In her current position, she manages global escalations and addresses supply shortages while maintaining communication with customer executives.
Education and Expertise
Ráchel šípošová studied at the Bilingválne slovensko-španielske gymnázium, focusing on Spanish Language and Literature from 2012 to 2017. This educational background has contributed to her proficiency in managing customer relations in a global context. Her expertise includes using Scrum methodology tools such as JIRA and JIRA Xray, which she employs in her project leadership roles.
Background
Ráchel šípošová has a background in customer service and project management within the technology sector. Her experience at Onsemi spans various roles, allowing her to develop a comprehensive understanding of customer needs and operational challenges. She has worked in Piešťany, Trnava Region, Slovakia, throughout her tenure at Onsemi.
Achievements
In her roles at Onsemi, Ráchel šípošová has demonstrated her capability in managing global escalations and addressing supply shortages. She acts as a service program analyst for various programs, utilizing tools such as Oracle OM, FMS, QV, Hyperion, and IMS. Her focus on change management for new process and product deployment includes responsibilities for testing and training development.