Ann Pickren
About Ann Pickren
Ann Pickren serves as the Chief Customer Officer at OnSolve, bringing over 20 years of experience in consulting and management within the Information Technology sector. Her career includes significant roles at SunGard, Wang Laboratories, and Firestorm Solutions, with a focus on the notifications industry for the past 15 years.
Current Role at OnSolve
Ann Pickren serves as the Chief Customer Officer at OnSolve, a position she has held since 2021. In this role, she focuses on enhancing customer experience and engagement within the notifications industry. Her leadership is instrumental in driving customer satisfaction and retention strategies. Ann's extensive background in senior leadership roles equips her to address the complexities of customer needs in a rapidly evolving market.
Previous Experience at OnSolve
Prior to her current role, Ann Pickren held multiple positions at OnSolve. She served as President from 2011 to 2020, where she oversaw company operations and strategic direction. Following this, she was the Chief Market Development Officer for a year, from 2020 to 2021, focusing on market strategies and growth initiatives. Her tenure at OnSolve spans nearly a decade, showcasing her commitment to the organization.
Professional Background in Information Technology
Ann Pickren has over 20 years of experience in consulting and consulting management within the Information Technology sector. Her career includes significant roles at various companies, including SunGard, where she was Senior Vice President from 2001 to 2008, and Comdisco, where she served as Senior Vice President from 1992 to 2001. Her diverse experience has contributed to her expertise in the notifications industry over the last 15 years.
Educational Background
Ann Pickren earned her MBA in Business Administration from Georgia State University - J. Mack Robinson College of Business, completing her studies from 1995 to 1997. Additionally, she studied Math and Statistics at The University of Georgia, where she achieved a Bachelor of Science degree in 2013. Her educational background supports her extensive career in leadership and management.
Leadership Roles Prior to OnSolve
Before joining OnSolve, Ann Pickren held senior leadership positions at several organizations. She was the Executive Vice President of Solutions at Firestorm Solutions, LLC from 2009 to 2011. Additionally, she worked at SunGard Availability and MIR3, where she further developed her skills in managing customer relationships and operational strategies.