Benjamin O'brien
About Benjamin O'brien
Benjamin O'Brien is a Principal Software Engineer with extensive experience in emergency communication systems and weather alert integration. He holds a Master of Science and a Bachelor of Science in Computer Engineering from Embry-Riddle Aeronautical University.
Work at OnSolve
Benjamin O'Brien has been employed at OnSolve as a Principal Software Engineer since 2016. In this role, he focuses on developing and optimizing software solutions for emergency communication systems. His expertise includes parsing and interpreting NOAA server weather alerts, which he integrates into these systems to enhance their effectiveness. O'Brien's contributions have significantly improved the accuracy and reliability of emergency communications.
Education and Expertise
Benjamin O'Brien holds a Master of Science (M.S.) in Computer Engineering from Embry-Riddle Aeronautical University, which he completed from 2011 to 2013. He also earned a Bachelor of Science (BS) in Computer Engineering from the same institution, graduating in 2011. His educational background has provided him with a solid foundation in software engineering principles and practices, which he applies in his current role.
Background
O'Brien's professional journey includes various positions that have shaped his skills in software engineering and IT support. He worked as an I.T. Level 1 & 2 Technician at Embry-Riddle Aeronautical University from 2008 to 2011. Following this, he served as a Graduate Teaching Assistant from 2012 to 2013. Prior to his current position at OnSolve, he was an Innovations Engineer at Emergency Communications Network from 2011 to 2016.
Achievements
Throughout his career, Benjamin O'Brien has developed advanced diagnostic techniques that have significantly improved telephony performance, achieving a more than tenfold increase in hardware-to-call-volume efficiency. He has also maintained international geo-coding applications, which contribute to the global reach of emergency communication services. His work includes bridging traditional PSTN-based dialing with SIP-based trunking to support high-volume operations.
Technical Skills
O'Brien has acquired extensive technical skills, particularly in using tools such as WinDBG and WireShark. These skills have enabled him to optimize processor and NIC utilization for VOIP calls. He has also developed advanced geo-spatial data visualizations to enhance data validation, which improves the accuracy of emergency communications to millions of individuals.