Chad Morrow
About Chad Morrow
Chad Morrow is a Customer Technical Support Specialist with extensive experience in the information technology and services industry. He has worked for various companies, including Spectrum, TechFlow, and Agile IT, and currently serves at OnSolve while pursuing his studies at Point Loma Nazarene University.
Work at OnSolve
Chad Morrow serves as a Customer Technical Support Specialist at OnSolve, a role he has held since 2019. His responsibilities include providing technical assistance and support to customers, ensuring they have the necessary resources to effectively utilize OnSolve's services. Located in Carmel Valley, California, Morrow has developed a strong rapport with clients, addressing their technical inquiries and resolving issues efficiently.
Previous Experience in Technical Support
Before joining OnSolve, Chad Morrow accumulated valuable experience in the technical support field. He worked as a Technical Support Analyst at Spectrum (formerly Time Warner Cable) for eight months in 2014 to 2015. Following this, he served as a Help Desk Analyst at TechFlow, Inc. from 2016 to 2018 for two years. Additionally, he worked at Agile IT as a Microsoft Technical Support Specialist for seven months in 2018. This diverse background has equipped him with a comprehensive understanding of customer support in the information technology sector.
Education and Expertise
Chad Morrow has a solid educational foundation in information technology. He studied at the University of Phoenix, where he earned an Associate of Science in Information Technology Securities & Assurance from 2015 to 2017. He furthered his education at Point Loma Nazarene University, achieving a Bachelor of Science in Network and System Administration from 2019 to 2021. Morrow possesses expertise in Internet Protocol Suite (TCP/IP) and computer hardware, along with a strong background in information technology security.
Background in Information Technology
Chad Morrow has been active in the information technology and services industry for several years. His career reflects a commitment to technical support and customer service, with a focus on security and assurance in IT. His roles have involved direct interaction with clients, troubleshooting technical issues, and providing solutions that enhance user experience. Morrow's background positions him as a knowledgeable resource in the field.