Garfield Williams

Customer Support Specialist – Emea @ OnSolve

About Garfield Williams

Garfield Williams is a Customer Support Specialist for EMEA at OnSolve, where he has worked since 2020. He has previous experience in client support and technical operations roles at CIPHR, SG Gaming, and Sky.

Current Role at OnSolve

Garfield Williams serves as a Customer Support Specialist for the EMEA region at OnSolve. He has held this position since 2020 and is based in London, England. In this role, he is responsible for providing support to customers across Europe, the Middle East, and Africa, ensuring that their inquiries and issues are addressed effectively.

Previous Experience at CIPHR

Before joining OnSolve, Garfield worked at CIPHR as a Client Support Analyst from 2019 to 2020. His role involved assisting clients with their support needs and ensuring a high level of customer satisfaction. This position allowed him to develop skills in client relations and technical support.

Technical Background at SG Gaming

Garfield's career includes a significant tenure at SG Gaming, where he worked as a Technical Operations Analyst from 2010 to 2017. Over the course of seven years, he contributed to the technical operations of the company, gaining valuable experience in troubleshooting and operational support.

Role at Sky

Garfield also worked at Sky as a Platform Controller from 2017 to 2019. In this two-year role, he was involved in managing platform operations, which further enhanced his expertise in technical support and customer service.

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