Kelly Hiller
About Kelly Hiller
Kelly Hiller is an experienced Account Manager currently working at OnSolve, where she has been since 2020. She has a background in emergency communications and customer relationship management, with previous roles at Emergency Communications Network, LLC and OnSolve.
Current Role at OnSolve
Kelly Hiller currently serves as an Account Manager at OnSolve, a position she has held since 2020. In this role, she is responsible for managing client accounts and ensuring customer satisfaction. Her work involves leveraging her expertise in Emergency Management and Customer Relationship Management (CRM) to enhance client relationships and address their needs effectively. She operates from the company's office located at 780 West Granada Blvd, Ormond Beach, FL.
Previous Experience at OnSolve
Prior to her current position, Kelly Hiller worked at OnSolve as a Training Coordinator from 2015 to 2020. In this capacity, she focused on developing and implementing training programs to support staff and clients in utilizing OnSolve's services. Her experience in this role contributed to her understanding of the company's operations and client requirements.
Experience at Emergency Communications Network, LLC
Kelly Hiller has a significant background with Emergency Communications Network, LLC, where she held two positions. She worked as an Office Manager from 2009 to 2012, followed by her role as an Operation Specialist from 2012 to 2015. During her time there, she gained valuable insights into emergency communications and operations, which have informed her subsequent roles in the industry.
Education and Qualifications
Kelly Hiller completed her education at Mainland Sr. High School, where she studied from 1991 to 1995 and achieved her diploma. This foundational education has supported her professional development and career in the information technology and services sector.
Expertise in Emergency Management
Kelly Hiller possesses expertise in Emergency Management, a critical skill in the information technology and services industry. Her knowledge in this area enhances her ability to address the needs of clients, particularly in government-related projects. This expertise allows her to contribute effectively to discussions and initiatives focused on public sector requirements.