Lee Middleton
About Lee Middleton
Lee Middleton serves as the Customer Care Manager for EMEA and APAC at OnSolve, where he has worked since 2018. With a diverse background in project and programme management across various companies, he has developed expertise in relationship management and strategic growth initiatives.
Work at OnSolve
Lee Middleton has served as the Customer Care Manager for the EMEA and APAC regions at OnSolve since 2018. In this role, he manages day-to-day relationships with globally recognized entities across various business verticals. He leads strategic growth initiatives aimed at expanding OnSolve's presence in these regions. His responsibilities include ensuring customer satisfaction and facilitating service transitions, leveraging his extensive experience in international expansion.
Previous Experience
Before joining OnSolve, Lee Middleton held several key positions in various organizations. He worked at UBS as a Project and Programme Manager for one year in London, United Kingdom. Prior to that, he was the IT Change Director at YourCash Europe Ltd from 2011 to 2013. His earlier roles include Distributed Support Team Manager and Head of Operational Support and Delivery at Hanco ATM Systems Ltd, where he worked for eight years. He also served as Chief Technology Officer and Programme Manager at RDB Concepts Ltd.
Education and Expertise
Lee Middleton studied at Coalville Stephenson College, where he achieved A Levels in Computer Science, English Contract Law, and English Literature from 1982 to 1983. He also attended Ashby De La Zouch Grammar School, obtaining O Levels from 1980 to 1982. His educational background supports his extensive career in technology and management, providing a foundation for his roles in customer care and operational leadership.
Leadership and Management Skills
Lee Middleton possesses in-depth relationship management experience, which enables him to maintain strong leadership in his current role. He has a proven ability to nurture organizational progression through change, making him effective in managing teams and driving strategic initiatives. His extensive experience in service transition and international expansion further enhances his capability to lead in diverse business environments.
Career Timeline
Lee Middleton's career spans several decades, beginning at NatWest Bank Group IT as an IT LAN Support Team Leader from 1993 to 2000. He then transitioned to various roles at Hanco ATM Systems Ltd, including Head of IT Operations and Service Delivery. His career continued to evolve with positions at YourCash Europe Ltd and RDB Concepts Ltd, culminating in his current role at OnSolve, where he has been since 2018.