Nancy Adams
About Nancy Adams
Nancy Adams is a Technical Writer with extensive experience in structured authoring and single-sourcing. She has worked at various companies, including TechProse and OnSolve, and has a background in English Literature from Skidmore College and Mills College.
Work at OnSolve
Nancy Adams has been employed at OnSolve as a Technical Writer since 2020. In this role, she focuses on creating and managing technical documentation, contributing to the clarity and usability of the company's products. Her work supports the development of effective communication strategies within the organization. Nancy's position in the Albany, New York Area allows her to collaborate with various teams to ensure that documentation meets the needs of users and stakeholders.
Previous Experience in Technical Writing
Before joining OnSolve, Nancy Adams worked at TechProse as a Contractor from 1994 to 2011, accumulating 17 years of experience. She also held the position of Senior Writer and Writing Manager at Tom Sawyer Software from 2002 to 2019 for 17 years. Additionally, she worked as a Contractor at Lasselle-Ramsay from 1995 to 2005 for 10 years. Throughout her career, she has developed a strong foundation in technical writing and documentation management.
Education and Expertise
Nancy Adams studied English Literature at Skidmore College, earning her Bachelor of Arts degree from 2006 to 2010. She also attended Mills College, where she studied English from 2002 to 2005. Her educational background supports her expertise in structured authoring and single-sourcing, which are essential for process improvement in technical documentation. Nancy is proficient in various technical writing tools and methodologies.
Skills in Technical Documentation
Nancy Adams possesses extensive experience in writing content for both web-based and enterprise applications throughout the product-development life cycle. She is skilled in using Adobe tools such as Acrobat Pro, Illustrator, and Photoshop for technical documentation. Additionally, she utilizes project management tools like JIRA and Confluence for online collaboration. Nancy is also experienced with publishing systems, including Oxygen (DITA XML) and FrameMaker versions 7, 8, and 9.
Cross-Functional Collaboration Experience
Nancy Adams has a strong background in cross-functional collaboration and interdepartmental communications. She has managed a globally-based documentation team, which has enhanced communication and collaboration across different geographic locations. Her ability to foster effective teamwork has contributed to the success of various projects in her career.