Romahn Hemingway, Jr
About Romahn Hemingway, Jr
Romahn Hemingway, Jr. is a Customer Journey Specialist with a background in sales and operations analysis. He has worked for various companies, including OnSolve, Anytime Fitness, and DHL, and holds a Bachelor's Degree in Computer Information Systems from Savannah State University.
Current Role as Customer Journey Specialist
Romahn Hemingway, Jr. currently serves as a Customer Journey Specialist at OnSolve, a position he has held since 2023. In this role, he focuses on enhancing customer experiences and ensuring effective communication throughout the customer journey. His responsibilities include analyzing customer feedback and implementing strategies to improve service delivery. This position is remote, allowing him to engage with clients and stakeholders across various locations.
Previous Experience at OnSolve
Before his current role, Romahn worked at OnSolve as an Enterprise Sales Specialist for nine months in 2023. During this time, he contributed to the sales team by identifying customer needs and providing tailored solutions. His experience in this position helped him develop a strong understanding of the company's offerings and customer expectations.
Professional Background in Sales and Analysis
Romahn has a diverse professional background that includes roles in sales and operations analysis. He worked as a Sales Representative at Anytime Fitness from 2015 to 2016, followed by a position as an Operations/Systems Analyst at DHL from 2016 to 2018. He also served as a Commercial Sales & Reporting Analyst at Imerys from 2018 to 2021 and as a National Retail Regional & Distribution Sales Project Manager at Samsung Electronics America in 2022. These roles have equipped him with skills in sales strategy, data analysis, and project management.
Educational Background in Computer Information Systems
Romahn earned his Bachelor’s Degree in Computer Information Systems from Savannah State University, where he studied from 2011 to 2015. This educational background provided him with a solid foundation in technology and information systems, which he applies in his current and previous roles. Additionally, he is pursuing further education in Technology Sales through CourseCareers, demonstrating his commitment to continuous learning and professional development.
Skills in Digital Transformation and Crisis Management
Romahn possesses a strong understanding of digital transformation and current market trends. He helps organizations leverage artificial intelligence and machine learning to identify gaps in crisis management and emergency response. His ability to deliver unique perspectives and timely results in complex situations makes him a valuable asset to any team.