Shelly Green
About Shelly Green
Shelly Green is a Technical Support Specialist I at OnSolve, where she has worked since 2021. She has over two decades of experience in various roles at Bernard BPO and OnSolve, including positions in data management and client support.
Work at OnSolve
Shelly Green currently serves as a Technical Support Specialist I at OnSolve, a position she has held since 2021. In this role, she is responsible for providing technical assistance and support to clients, ensuring that their needs are met efficiently. Prior to this position, she worked as a Client Support Specialist at OnSolve from 2020 to 2021, where she focused on client relations and support services.
Previous Experience at Bernard BPO
Shelly Green has extensive experience at Bernard BPO, where she worked for a total of 14 years in various roles. She began her career there as a Data Specialist 1 from 1997 to 1999, followed by a promotion to Data Specialist 2 from 1999 to 2005. After a brief period, she transitioned to the role of Data Manager, serving from 2005 to 2019. Additionally, she worked as a Compliance Officer from 2018 to 2019, contributing to the organization's regulatory adherence and operational integrity.
Education and Expertise
Shelly Green studied at Daytona State College, where she pursued General Studies and earned an Associate of Arts (AA) degree from 1999 to 2004. Her educational background provides a foundation for her technical and support roles in the workforce, enhancing her ability to assist clients and manage data effectively.
Career Timeline
Shelly Green's career spans several roles and organizations, primarily at Bernard BPO and OnSolve. She began her professional journey in 1997 and has held various positions, including Data Specialist, Data Manager, Compliance Officer, and Client Support Specialist. Her current role as a Technical Support Specialist I at OnSolve marks a continuation of her commitment to client service and technical support.