Anthony Parra
About Anthony Parra
Anthony Parra is a Customer Experience Supervisor at Ontario International Airport, where he has worked since 2023. With over 17 years of experience in the airport industry, he has a strong background in customer experience and operations, having previously held roles at Ontario International Airport and SkyWest Airlines.
Work at Ontario International Airport Authority
Anthony Parra currently serves as the Customer Experience Supervisor at Ontario International Airport. He has been in this role since 2023, contributing to enhancing customer interactions and overall airport operations. Prior to this position, he worked as an OACES at the same airport from 2019 to 2023, where he focused on customer service initiatives and operational efficiency. His experience at Ontario International Airport reflects his commitment to improving the passenger experience.
Experience in the Airport Industry
With over 17 years of experience in the airport industry, Anthony Parra has developed a strong focus on customer experience and operations. His career began at SkyWest Airlines, where he worked as a Distributor for 12 years from 2007 to 2019. This extensive background has equipped him with a comprehensive understanding of airport operations, customer service protocols, and the intricacies of the aviation sector.
Education and Expertise
Anthony Parra studied at San Bernardino Valley College, where he achieved knowledge in Computer and Information Sciences. He also attended Crafton Hills College, earning an Associate's degree in Business Administration with a focus on Accounting. This educational background supports his expertise in operational management and customer service within the airport environment.
Leadership and Relationship Building
In his roles within the airport industry, Anthony Parra has demonstrated strong leadership skills, particularly in building relationships with vendors and team members. His ability to foster collaboration and effective communication has been essential in enhancing customer experiences and operational workflows at Ontario International Airport.
Knowledge of Airport Safety and Security
Anthony Parra possesses in-depth knowledge of airport safety, security, and regulatory concerns. This expertise is critical in ensuring compliance with industry standards and enhancing the overall safety of airport operations. His understanding of these areas contributes to his effectiveness in managing customer experiences in a secure environment.