Eric Mena
About Eric Mena
Eric Mena is an experienced IT professional who held various roles in technical operations and support, including Director of Technical Operations at EPIC Management, LP from 2021 to 2023. He has a strong educational background in Computer Networking and Information Technology, earning an Associate of Science and a Bachelor of Science respectively.
Work at EPIC Management, LP
Eric Mena served in various roles at EPIC Management, LP from 2015 to 2023. He began as a Service Desk Manager, where he oversaw technical support operations. In 2021, he advanced to the position of Director of Technical Operations, a role he held until 2023. His tenure at EPIC Management, LP took place in Redlands, California, and spanned a total of eight years.
Previous Experience at Mission Community Hospital
Eric Mena worked at Mission Community Hospital in Panorama City, California, from 2011 to 2017. He started as a Lead Client Support Analyst, contracted through VNET IT, for two years. He then transitioned to the role of Network Administrator, where he contributed for an additional four years, enhancing the hospital's IT infrastructure and support services.
Education and Expertise
Eric Mena pursued his education in the field of technology at Antelope Valley College, where he studied Computer Networking Multi-Platform and earned an Associate of Science (A.S.) degree from 2006 to 2009. He furthered his studies at Western Governors University, achieving a Bachelor of Science (B.S.) in Information Technology from 2017 to 2019. His educational background supports his extensive experience in technical operations and IT support.
Early Career at ITT Corporation
Eric Mena began his career in information technology at ITT Corporation, where he worked as a Help Desk Technician from 2008 to 2010 in Lancaster, California. This role provided him with foundational skills in technical support and customer service, setting the stage for his subsequent positions in the IT field.