Zachary Hedrick
About Zachary Hedrick
Zachary Hedrick is an Airport Badging Specialist II at FlyONT, where he has worked since 2020. He has a diverse background in customer service and management, with previous roles at Costco Wholesale and The Home Depot.
Current Role at FlyONT
Zachary Hedrick serves as an Airport Badging Specialist II at FlyONT, a position he has held since 2020. In this role, he is responsible for managing airport security badges, ensuring compliance with regulations, and facilitating the badging process for airport personnel. His experience in customer service and interpersonal relationship building supports his effectiveness in this position.
Previous Experience at FlyONT
Prior to his current role, Zachary worked as a Customer Service Specialist at FlyONT from 2019 to 2020. In this capacity, he focused on providing assistance to customers, addressing inquiries, and enhancing the overall customer experience. This experience laid the groundwork for his transition to the Airport Badging Specialist II role.
Work History at Costco Wholesale
Zachary was employed at Costco Wholesale as a Front End Supervisor/Merchant from 2016 to 2019 in Tustin. His responsibilities included overseeing front-end operations, managing staff, and ensuring customer satisfaction. This role contributed to his development in leadership and operational management.
Experience at The Home Depot
From 2009 to 2016, Zachary worked at The Home Depot as Head of Department in the Orange County, California area. In this role, he was responsible for managing department operations, staff training, and customer service initiatives. His long tenure at The Home Depot provided him with valuable retail management experience.
Education at California State University, Fullerton
Zachary earned his Bachelor's degree in History from California State University, Fullerton, where he studied from 2013 to 2018. His academic background has equipped him with critical thinking and analytical skills, which he applies in his professional endeavors.