Krithika Naidu
About Krithika Naidu
Krithika Naidu is a Manager in Business Development with over a decade of experience, currently working at Onward Technologies in Mumbai. She has held various roles in customer service and account management, demonstrating strong skills in data sourcing and team management.
Work at Onward Technologies
Krithika Naidu has held the position of Manager - Business Development at Onward Technologies since 2014. Over her ten years in this role, she has been based in the Mumbai Area, India. Her responsibilities include overseeing business development initiatives and managing client relationships to drive company growth.
Previous Experience in Customer Service
Prior to her current role, Krithika Naidu worked at BharatMatrimony.com as a Senior Customer Service Representative from 2006 to 2008. She later advanced to the position of Team Leader at the same company, serving from 2008 to 2010. This experience provided her with a strong foundation in customer service and team management.
Current Role at back2study
Since 2017, Krithika Naidu has been employed as a Key Account Manager at back2study in the Mumbai Area. In this role, she focuses on managing key client accounts and ensuring customer satisfaction, contributing to the overall success of the organization.
Education and Expertise
Krithika Naidu completed her Bachelor of Commerce (B.Com) at S.I.W.S College from 2004 to 2006. She also attended Little Angel's High School. Her educational background supports her expertise in business development and team management, complemented by her strong skills in data sourcing.
Background in Client Servicing
Krithika Naidu has experience in client servicing, having worked at Effort BPO as a Client Servicing Executive from 2010 to 2011. This role enhanced her skills in managing client relationships and addressing customer needs effectively.