Abby Kiesling
About Abby Kiesling
Abby Kiesling serves as the Vice President of User Experience at OpenKey, where she has worked since 2017. She has a background in the hospitality industry and holds a Bachelor of Business Administration from The University of Texas at Dallas.
Current Role at OpenKey
Abby Kiesling serves as the Vice President of User Experience at OpenKey, a position she has held since 2017. In this role, she focuses on enhancing the user experience for clients utilizing mobile key technology. Her responsibilities include developing digital content to support client hotels in implementing their Mobile Key initiatives. Her work has contributed to the overall improvement of user engagement and satisfaction within the OpenKey platform.
Previous Experience in Hospitality
Abby Kiesling has extensive experience in the hospitality industry, having held various positions that contributed to her expertise. She worked as an Assistant General Manager at TMI Hospitality for nine months in 2012-2013 and as an Office Manager at Banfield Pet Hospital for ten months in 2011-2012. Additionally, she served as a Front Office Supervisor at Homewood Suites by Hilton for one year from 2010 to 2011. These roles provided her with a solid foundation in customer service and operational management.
Education and Academic Background
Abby Kiesling studied at The University of Texas at Dallas, where she earned a Bachelor of Business Administration (BBA) degree with a focus on Entrepreneurship/Entrepreneurial Studies. Her academic journey spanned four years from 2011 to 2015, equipping her with essential business knowledge and skills that she applies in her professional career.
Career Progression and Roles
Throughout her career, Abby Kiesling has held various roles that reflect her growth in the professional landscape. She began her career in the hospitality sector as a Front Office Supervisor and later transitioned to administrative roles, including Administrative Assistant at CIGNA and Executive Assistant at Architecting Innovation. Her diverse experiences across different positions have contributed to her comprehensive understanding of user experience and operational efficiency.