Shauna O'brien
About Shauna O'brien
Shauna O'Brien serves as the Senior Director of Trust and Safety Operations and Policy at OpenSea, bringing extensive experience from her previous roles at Facebook and Google. She is recognized for her ability to build high-performing teams and improve operational strategies in fast-paced environments.
Current Role at OpenSea
Shauna O'Brien serves as the Senior Director of Trust and Safety Operations and Policy at OpenSea. She has held this position since 2022, working in the San Francisco Bay Area. In her role, she focuses on ensuring the safety and security of the platform, implementing policies that protect users and enhance their experience.
Previous Experience at Facebook
O'Brien has extensive experience at Facebook, where she held multiple roles. She was the Head of Global Safety Operations from 2016 to 2018 and later served as the Director of Strategic Initiatives in Trust & Safety Legal from 2020 to 2022. Additionally, she worked as the Head of Global Safety Investigations from 2018 to 2020. Her work involved collaborating with various teams to enhance safety protocols.
Experience at Google
Shauna O'Brien worked at Google in several capacities. She was the Head of DoubleClick Rich Media Client Services for the Americas from 2011 to 2013 and later served as the Head of Media Services for EMEA in 2014. O'Brien also held the position of Head of Technical Services for Ads Products from 2014 to 2015 and managed Consumer Operations from 2006 to 2011. Her roles involved overseeing client services and operational strategies.
Educational Background
O'Brien studied at the University of California, San Diego, where she earned a Bachelor of Arts degree in Sociology from 1996 to 2000. This educational background provided her with a foundation in understanding social dynamics, which she has applied throughout her career in various operational and safety roles.
Leadership and Operational Skills
Shauna O'Brien is recognized for her strong leadership abilities and operational skills. She has a proven track record of improving operations and developing scalable service strategies. O'Brien is known for building high-performing teams and has demonstrated a capacity to thrive in fast-paced and ambiguous environments, showcasing her strategic and tactical thinking.