Nicolas Wajs
About Nicolas Wajs
Nicolas Wajs is a Customer Success Manager with extensive experience in risk management and trade execution. He has held various roles in prominent companies, including Thomson Reuters and Finastra, and has a strong academic background in Management Information Systems and Finance.
Current Role at Opensee
Nicolas Wajs serves as a Customer Success Manager at Opensee, a position he has held since 2022. In this role, he focuses on ensuring client satisfaction and engagement with the company's products and services. His responsibilities include overseeing customer onboarding, providing support, and facilitating communication between clients and the company. Wajs leverages his extensive experience in customer service and risk management to enhance the client experience and drive product adoption.
Previous Experience at Thomson Reuters
Nicolas Wajs has held multiple positions at Thomson Reuters. He worked as an R&D Engineer from 2002 to 2006, where he contributed to product development and innovation. He then transitioned to the role of Service Team Leader from 2006 to 2008, managing service delivery and client support. Following this, he served as a Product Delivery Manager from 2008 to 2010, overseeing product launches and ensuring alignment with client needs.
Experience at Finastra
Wajs worked at Finastra in various capacities between 2017 and 2022. He was the Principal for Risk & Portfolio Management Systems from 2017 to 2020, focusing on strategic implementation projects. He then transitioned to the role of Risk Solutions Customer Services Lead from 2020 to 2022, where he managed customer service operations and client engagement in the Paris area.
Education and Expertise
Nicolas Wajs holds a Master of Science in Management Information Systems from ENSIIE. He also completed an Executive MBA in Finance from IHFi, which he achieved between 2010 and 2012. His educational background supports his expertise in strategic implementation projects for risk management and trade execution. Wajs has a strong focus on client engagement and SaaS solutions, complemented by his involvement in innovation projects related to finance and big data technologies.
Career at Misys Sophis
From 2011 to 2017, Nicolas Wajs worked at Misys Sophis as a Consulting Project Manager and Lead Business Consultant. In this role, he was responsible for managing consulting projects across Continental Europe, focusing on delivering solutions that met client requirements. His experience in this position further developed his skills in client relations and project management.