Benjamin Aldrich
About Benjamin Aldrich
Benjamin Aldrich is a Technical Support Engineer I at Opentrons Labworks Inc., where he has worked since 2021. He holds a Bachelor's degree in Bioengineering and Biomedical Engineering from Worcester Polytechnic Institute, where he also gained extensive work experience.
Work at Opentrons
Benjamin Aldrich has been employed at Opentrons Labworks Inc. as a Technical Support Engineer I since 2021. In this role, he provides technical assistance and support for Opentrons' laboratory automation products. His responsibilities include troubleshooting issues, assisting customers with product inquiries, and ensuring that users have a positive experience with the company's technology.
Education and Expertise
Benjamin Aldrich earned a Bachelor's degree in Bioengineering and Biomedical Engineering from Worcester Polytechnic Institute, where he studied from 2015 to 2019. His educational background provides him with a solid foundation in engineering principles, particularly in the context of biological and medical applications. This expertise is relevant to his current role in technical support within the life sciences sector.
Background
Benjamin Aldrich has a diverse work history that includes various roles in engineering and support. Prior to his current position, he worked at Medtronic as a Test Engineer and later as a Global Support Engineer I. His experience also includes working as an Undergraduate Research Assistant at Sports Engineering, Inc., and as a Work Study Student and Student Supervisor at Worcester Polytechnic Institute.
Previous Employment Experience
Before joining Opentrons, Benjamin Aldrich held several positions that contributed to his technical skills. He worked at Medtronic from 2019 to 2021, where he gained experience in testing and global support. Additionally, he worked as a Laborer at Site Specific in 2017 and held multiple roles at Worcester Polytechnic Institute, including Work Study Student and Student Supervisor, from 2015 to 2021.