Jordan H.
About Jordan H.
Jordan H. is an Inside Sales Representative at Opentrons Labworks Inc., specializing in open-source automation solutions for laboratories. With a background in various roles including Acquisition Manager and Field Application Specialist, Jordan has received multiple awards for sales performance and excels in building customer relationships through emotional intelligence.
Work at Opentrons
Jordan H. has been employed as an Inside Sales Representative at Opentrons Labworks Inc. since 2021. In this role, Jordan specializes in providing affordable open-source automation solutions to laboratories worldwide. The position involves engaging with customers to understand their needs and offering tailored solutions that enhance laboratory efficiency.
Previous Experience in Sales and Customer Relations
Before joining Opentrons, Jordan worked at HomeVestors of America, Inc. as an Acquisition Manager from 2018 to 2021. During this time, Jordan received the President’s Award for three consecutive years for exceeding company objectives. Additionally, Jordan served as an Account Executive and Field Application Specialist at Daily Laboratory Solutions, LLC from 2016 to 2021, focusing on customer relationship management and problem resolution.
Laboratory Technician Experience
Jordan began their career in the laboratory field as a Laboratory Technician at PCLS from 2013 to 2014. This role provided foundational experience in laboratory operations. Jordan also worked as a Student Research Intern at UT Medical Center from 2009 to 2010, gaining valuable insights into research methodologies and laboratory practices.
Education and Training
Jordan studied at the University of Tennessee, Knoxville, from 2006 to 2010, and later attended Austin Peay State University, where a Bachelor's degree was achieved from 2012 to 2013. Jordan completed Sandler Training, which contributed to high sales performance and enhanced customer engagement skills.
Skills in Emotional Intelligence
Jordan utilizes emotional intelligence to build and maintain long-lasting customer relationships. This skill set allows for effective real-time problem-solving and complaint resolution, contributing to overall customer satisfaction and loyalty.