Kierra Mcmillian
About Kierra Mcmillian
Kierra McMillian is a Customer Success Implementation Manager at Opentrons Labworks Inc., where she has worked since 2021 in New York. She has a background in health services and customer service, with previous roles at AdventHealth and Englewood Hospital.
Work at Opentrons
Kierra Mcmillian has been employed at Opentrons Labworks Inc. since 2021. She holds the position of Customer Success Manager and has also served as the Implementation Manager. In her role, she focuses on enhancing customer satisfaction and ensuring successful implementation of the company's products and services. Her tenure at Opentrons spans three years, during which she has contributed to the company's customer success initiatives in New York, United States.
Previous Experience in Healthcare
Before joining Opentrons, Kierra Mcmillian worked in various healthcare roles. She served as the Lead Patient Registration Coordinator at AdventHealth from 2019 to 2020, where she managed patient registration processes. Following this, she worked as a Patient Care Technician at Englewood Hospital from 2020 to 2021, providing direct patient care and support. These experiences equipped her with valuable skills in patient interaction and healthcare operations.
Retail Experience at Victoria's Secret
Kierra Mcmillian gained retail experience as a Customer Sales Specialist at Victoria's Secret from 2016 to 2019. In this role, she focused on customer service and sales, contributing to the store's overall performance. Her experience in retail provided her with strong communication skills and a customer-centric approach that she applies in her current role at Opentrons.
Education and Expertise
Kierra Mcmillian earned her Bachelor of Science degree in Health Services/Allied Health/Health Sciences from the University of Central Florida. She studied from 2016 to 2020, completing her degree in four years. Her educational background in health services supports her expertise in customer success within the healthcare technology sector.