Marisa F.
About Marisa F.
Marisa F. is a Documentation Specialist at Opentrons Labworks Inc., where she has worked since 2021. She has a background in research and content management, with previous roles at FUJIFILM Cellular Dynamics, Universal Cells, and Juno Therapeutics.
Work at Opentrons
Marisa F. has been employed at Opentrons Labworks Inc. as a Documentation Specialist since 2021. In this role, she has executed the restructuring, redesign, implementation, and successful launch of an enhanced Help Center. Marisa has also analyzed customer interactions to optimize articles and provide feedback to software, hardware, and product teams. Additionally, she has developed new approaches to content management, overseeing the content identification, development, approval, publication, and updates. Marisa has curated and managed over 300 customer-facing technical support articles, contributing to the overall efficiency of documentation processes.
Previous Experience
Prior to her current position, Marisa worked at Universal Cells as a Research Associate II in R&D from 2020 to 2021. She also served as a Research Associate at Juno Therapeutics, Inc. from 2019 to 2020. Earlier in her career, she held the position of Research Specialist I at FUJIFILM Cellular Dynamics from 2017 to 2018, later advancing to Research Specialist II from 2018 to 2019. Her roles in these organizations involved significant research and development responsibilities.
Education and Expertise
Marisa holds a Bachelor of Science (B.S.) in Environmental Science from the University of Central Florida. She also completed an Associate of Arts (A.A.) degree in General Studies at Valencia College. Additionally, she earned an Intensive Post-Baccalaureate Certification in Biotechnology from Madison Area Technical College. This educational background supports her expertise in documentation and research within the biotechnology and life sciences sectors.