Javier Soto
About Javier Soto
Javier Soto serves as a Partner Success Manager at OpenWeb, where he has worked since 2018, focusing on onboarding and software integration for major media companies. His previous roles include positions at GetGlue, Paltalk, and the U.S. House of Representatives, and he holds a Bachelor's Degree in Mass Communication from the University of Puerto Rico-Rio Piedras.
Work at OpenWeb
Javier Soto has served as a Partner Success Manager at OpenWeb since 2018. In this role, he manages the onboarding and software integration process for large media companies, including notable clients such as the Boston Globe and Ask Media Group. He leverages his expertise in OpenWeb products to enhance client satisfaction and ensure successful implementation. Soto collaborates closely with Publisher Sales and R&D teams to strengthen relationships with strategic media partners, focusing on their business needs and delivering exceptional client service.
Previous Experience
Before joining OpenWeb, Javier Soto held several positions in the media and marketing sectors. He worked as Head of Community Engagement & Support at GetGlue (acquired by i.TV) for six months in 2013. He also served as Growth Marketing Manager at Paltalk, Inc. from 2017 to 2018. Additionally, Soto was an Editor/Social Media Director at Waywire Networks for one year and a Staff Writer at GetGlue for seven months. His early career included a role as Legislative Correspondent at the Office of the Speaker, U.S. House of Representatives.
Education and Expertise
Javier Soto earned a Bachelor’s Degree in Mass Communication/Media Studies from the University of Puerto Rico-Rio Piedras, completing his studies from 2006 to 2009. His educational background has equipped him with a strong foundation in media and communication, which he applies in his professional roles. Soto's expertise is further demonstrated by his ability to analyze success metrics, improve user experience, and identify upsell opportunities for partners.
Media Features and Recognition
Javier Soto has been featured in several prominent media outlets, including Fortune, CNN en Español, PCWorld en Español, Reforma, and El Nuevo Día. These features highlight his influence and expertise within the industry. His insights and contributions have garnered attention, showcasing his role in the evolving landscape of media and technology.
Key Responsibilities
In his current position, Javier Soto plays a crucial role in growing partner revenues by analyzing success metrics and driving traffic. He acts as a conduit for business intelligence, effectively communicating partner feedback to the product management team. This feedback influences new product development features, ensuring that OpenWeb remains responsive to the needs of its partners and clients.