Cassandra Ferguson
About Cassandra Ferguson
Cassandra Ferguson serves as a Program Manager for Youth Empowerment at Operation HOPE and has extensive experience in training and program management across various organizations. She holds degrees from Villanova University and Washington Bible College, and has a strong background in financial services and leadership development.
Current Role at Operation HOPE
Cassandra Ferguson serves as the Program Manager for Youth Empowerment at Operation HOPE. She has held this position since 2016, contributing to the organization's mission of financial literacy and empowerment for youth in the Baltimore, Maryland area, as well as Washington, DC, and Northern Virginia. In her role, she focuses on developing programs that equip young individuals with the skills and knowledge necessary for financial independence and success.
Professional Experience
Cassandra Ferguson has a diverse professional background. She has worked at The John Maxwell Company as a Trainer from 2012 to 2015 and has continued her association with the company as a Trainer since 2012. Additionally, she held various roles at Zoe Financial Services, including Loss Mitigation Specialist, Trainer, Coach, and Business Owner from 2008 to 2011. Her experience also includes working as a Business Analyst and Reporting Specialist at JPMorgan Chase from 2013 to 2014 and as a Relationship Manager from 2011 to 2013.
Educational Background
Cassandra Ferguson has pursued extensive education in various fields. She studied at Villanova University, where she achieved a Mastering Organizational Effectiveness and a degree in Human Resources Management and Services. Additionally, she attended Washington Bible College, earning a degree in Biblical Studies. She also completed Business Administration Studies at the Community College of Baltimore. Her educational background supports her roles in management and training.
Skills and Expertise
Cassandra Ferguson possesses strong interpersonal and communication skills, which facilitate effective collaboration with diverse communities. She has a proven track record of uncovering clients' financial goals and recommending appropriate financial products. Her extensive experience in the mortgage industry includes a focus on customer service, tax laws, mortgage originations, and loss mitigation. She is recognized for her customer focus, sales acumen, entrepreneurial spirit, and leadership capabilities.
Involvement with Women in Leadership Advisory Council
Since 2021, Cassandra Ferguson has been involved with the Women in Leadership Advisory Council at The George Washington University. This role allows her to contribute to initiatives aimed at empowering women in leadership positions. Her participation reflects her commitment to fostering leadership development and supporting women in achieving their professional goals.