Johnnaline Grace Tan
About Johnnaline Grace Tan
Johnnaline Grace Tan is a Payor Credentialing Specialist with a background in various roles supporting daily operations. She holds a Bachelor's Degree in Psychology from Rutgers University and has experience working at organizations such as Brightpoint Health and Centers Plan for Healthy Living.
Work at Ophelia
Johnnaline Grace Tan has been employed at Ophelia as a Payor Credentialing Specialist since 2021. In this role, she utilizes her expertise in credentialing processes to support the organization’s operations. Her responsibilities include managing payor relationships and ensuring compliance with necessary regulations. Her experience in similar roles has equipped her with the skills needed to excel in this position.
Previous Experience in Credentialing
Prior to her current position, Johnnaline Grace Tan worked as a Credentialing Specialist at Centers Plan for Healthy Living from 2018 to 2021. In this role, she was responsible for verifying the credentials of healthcare providers and ensuring that all documentation met regulatory standards. She also held a position as an Authorization Specialist at Brightpoint Health from 2015 to 2018, where she supported authorization processes and managed patient information.
Education and Expertise
Johnnaline Grace Tan earned her Bachelor’s Degree in Psychology from Rutgers University - Newark, where she studied from 2011 to 2015. Her educational background provides her with a strong foundation in understanding human behavior, which is beneficial in her professional roles. Additionally, she completed her high school education at Marist High School from 2007 to 2011.
Background in Customer Service
Before entering the healthcare credentialing field, Johnnaline Grace Tan gained customer service experience as a Cashier at Red Ribbon Bakeshop, Inc. from 2012 to 2016. This role helped her develop strong communication and interpersonal skills, which are essential for her current position. She also worked as a Student Scribe at PALS Programs for eight months in 2014 to 2015, further enhancing her organizational abilities.
Skills and Competencies
Johnnaline Grace Tan possesses excellent computer skills, which are crucial for her role as a Payor Credentialing Specialist. Her strong communication and interpersonal skills enable her to coordinate and organize tasks effectively within her team. These competencies support her ability to manage complex credentialing processes and maintain professional relationships with payors.