Jake Michalik
About Jake Michalik
Jake Michalik is a Key Account Manager at Opkey in Pittsburgh, Pennsylvania, where he has worked since 2023. He has a background in customer success and sales, with previous roles at Wombat Security Technologies and 4THBIN, and holds a BA in Philosophy from Penn State University and an MBA from Point Park University.
Work at Opkey
Jake Michalik has been serving as a Key Account Manager at Opkey since 2023. In this role, he is responsible for managing key client relationships and ensuring customer satisfaction. His position is based in Pittsburgh, Pennsylvania, where he leverages his extensive experience in customer success and account management to drive business growth and enhance client engagement.
Previous Experience in Customer Success
Prior to joining Opkey, Jake Michalik held various roles at Wombat Security Technologies. He started as a Senior Customer Success Manager from 2015 to 2016, then transitioned to the role of Customer Success Team Manager from 2016 to 2017. In 2018, he served as a Strategic Account Customer Success Manager for 10 months. These positions allowed him to develop a strong foundation in customer relationship management and team leadership.
Sales Leadership at 4THBIN
Jake Michalik worked at 4THBIN from 2019 to 2023, where he held multiple positions including Director of Sales and Enterprise Sales. His tenure at 4THBIN spanned three years, during which he focused on driving sales strategies and enhancing customer engagement. His leadership in sales contributed to the company's growth and success in the market.
Educational Background
Jake Michalik completed his Bachelor of Arts in Philosophy at Penn State University. He furthered his education by obtaining a Master of Business Administration (MBA) in Management Information Systems from Point Park University. His academic background provides him with a unique perspective on both analytical and strategic aspects of business.
Consulting Experience
In addition to his roles in sales and customer success, Jake Michalik worked as a Sales and Marketing Consultant at Pensar Learning from 2018 to 2019. This position allowed him to apply his expertise in sales strategies and marketing initiatives, contributing to the overall success of the consulting projects he undertook.