Nand Dwivedi
About Nand Dwivedi
Nand Dwivedi is an experienced professional currently serving as the AVP of Customer Experience and eLearning at Opkey. With a background in learning and development across various companies, he specializes in leadership training and the implementation of Learning Management Systems.
Current Role at Opkey
Nand Dwivedi serves as the AVP CX & eLearning at Opkey since 2022. In this role, he focuses on enhancing customer experience and developing eLearning solutions. His responsibilities include overseeing the creation and implementation of training programs that align with organizational goals. Dwivedi's expertise in instructional design and content management supports the development of effective learning strategies within the company.
Previous Experience in Learning and Development
Prior to his current position, Dwivedi held various roles in learning and development across multiple organizations. He worked at Housing.com as the Learning and Development Manager from 2019 to 2020. He also served as a Team Lead Training at Paytm from 2015 to 2016 and later as a Junior Manager-Training from 2016 to 2018. Additionally, he was a Learning and Development Manager at Shiprocket from 2020 to 2021 and a Training Manager at Magicbricks from 2018 to 2019.
Expertise in Learning Management Systems
Dwivedi has extensive experience in implementing and administering Learning Management Systems (LMS). His work involves setting up processes that support learning initiatives and address business challenges. He specializes in leadership training, behavioral programs, and soft skill development, ensuring that training aligns with organizational needs and employee growth.
Educational Background
Nand Dwivedi studied at Sikkim Manipal, where he earned a Master of Business Administration (MBA) with a focus on Computer Science. His educational background provides a strong foundation for his work in instructional design and capability development, enabling him to create effective learning strategies tailored to various business environments.
Achievements in eLearning Development
Dwivedi has developed micro-learning solutions as part of his eLearning content creation efforts. He is motivated by employee feedback and recognition, which informs his approach to training and development. His ability to create end-to-end capability development strategies has been beneficial for startups and larger organizations alike, allowing them to scale effectively.