Alex Salmán
About Alex Salmán
Alex Salmán is an Associate Technical Product Manager at Oportun, where he has worked since 2020. He has extensive experience in operations and customer service roles within the company and holds a degree in Information Technology from Universidad Virtual del Estado de Guanajuato.
Work at Oportun
Alex Salmán has been employed at Oportun since 2015, holding various positions over the years. He started as a Representante de ventas telefónicas, where he worked for one year until 2016. He then transitioned to the role of Customer Escalation Specialist, serving for eight months. In 2017, he became Supervisor de Operaciones, a position he held for seven months before advancing to Senior Operations Supervisor, where he worked for three years until 2020. Since 2020, he has served as an Associate Technical Product Manager, contributing to the establishment of new projects and products.
Education and Expertise
Alex Salmán studied at Universidad Virtual del Estado de Guanajuato, focusing on Tecnología de la información. He completed his degree in Ingeniería, which he pursued from 2019 to 2023. His educational background provides him with a solid foundation in technical product management and information technology, enhancing his capabilities in his current role at Oportun.
Background
Before joining Oportun, Alex Salmán gained experience in various roles that contributed to his professional development. His early career included positions that involved direct customer interaction and operational supervision. This experience has equipped him with the skills necessary to manage teams effectively, with experience overseeing groups ranging from 15 to 90 people.
Achievements
Throughout his tenure at Oportun, Alex Salmán has been involved in the establishment of new projects and products. His roles have allowed him to develop a comprehensive understanding of operations and customer service, which has been instrumental in his contributions to the company. His progression through various positions demonstrates his commitment to professional growth and operational excellence.